Refund policy

Please Note: All sales on digital and physical products are final. We do not offer returns, exchanges, or refunds on any of our products.

Damages and Issues
We strive to ensure that all items reach you in perfect condition. Please inspect your order upon reception and contact us immediately at adventures@enchanted-fairies.com•••••• (no charges) if you receive a defective, damaged, or incorrect item. We will work to resolve any issues as quickly as possible.

Non-Returnable Items
As all sales are final, we do not accept returns on any items, including custom products, personalized items, sale items, or gift cards.

European Union 14-Day Cooling Off Period
Please be aware that our no return and no refund policy also applies to orders shipped into the European Union. By purchasing from us, you acknowledge and agree to this policy.

If you have any questions or concerns, please contact us at adventures@enchanted-fairies.com