SHIPPING & RETURNS

Shipping:

Most art pieces arrive in between 6-8 weeks due to the artistry involved with each portrait. Please allow 4-6 months for Masterpiece Portraits as they are hand painted. If more time has passed please email us at adventures@enchanted-fairies.com to review the status of your order. Refunds will be handled through email if necessary.

Returns and Refunds:

Due to custom work involved with our art pieces, all sales are final and no refunds will be afforded and you waive any rights to charge-back your purchase with your credit card processor.

Additional non-returnable items:

Gift cards

Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at adventures@enchanted-fairies.com