SHIPPING & RETURNS
Shipping:
Most art pieces arrive in between 6-8 weeks due to the artistry involved with each portrait. Please allow 4-6 months for Masterpiece Portraits as they are hand painted. If more time has passed please email us at adventures@enchanted-fairies.com to review the status of your order. Refunds will be handled through email if necessary.
Returns and Refunds:
Due to custom work involved with our art pieces, all sales are final and no refunds will be afforded and you waive any rights to charge-back your purchase with your credit card processor.
Additional non-returnable items:
Gift cards
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at adventures@enchanted-fairies.com